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DATA PROTECTION

Privacy Policy

Information about the handling of personal data when you contact STRATOS Data GmbH through this website.

1. Responsible organization

STRATOS Data GmbH, Mariahilfer Straße 74A/15, 1070 Vienna, Austria. For privacy enquiries, please use the contact form.

2. Enquiries through the contact form

When you contact us, the form collects your name, email address, optional company name, subject area and message. The privacy checkbox indicates that you have read the notice. The data is used to receive and respond to your enquiry, not to subscribe you to marketing.

3. Email routing and service providers

The website sends submitted enquiries securely through a server-side email service using Google's Gmail infrastructure. Messages are delivered to designated company inboxes, which may be hosted by Microsoft Outlook or other email providers. The reply address is set to the address you entered so that the team can answer you. Gmail and the receiving mailbox provider process the data as necessary for email transmission and handling. This website does not create a separate database of enquiries.

4. Technical operation and hosting

Our hosting provider may process technical information required to operate and secure the website, including IP addresses, times of access and user-agent information. Basic safeguards are used to reduce automated form submissions. Where enabled, a rate-limit service may process pseudonymized technical identifiers for abuse prevention.

5. Cookies and tracking

This website does not currently set advertising cookies, add analytics pixels or perform behavioral profiling. Technical hosting logs may still be processed by infrastructure providers.

6. Purposes, retention and legal rights

Information is processed to handle correspondence and, where relevant, steps requested before entering a contract. Email correspondence may remain in team mailboxes while needed for these purposes or to meet legal obligations. Under the GDPR you may, where applicable, request access, correction, deletion, restriction, portability or object to certain processing. You may also complain to the competent data protection authority. Use the website contact form to submit a privacy request.

7. Provider and policy changes

Where email providers or hosting arrangements change, this notice will be updated to reflect the applicable services and processing arrangements.

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